Privacy Policy

Who We Are

Look, we're Grim Valor Forge Architecture, based out of Toronto. We're pretty straightforward folks who specialize in bringing old industrial buildings back to life. Our office is at 1247 Queen Street West, and yeah, we collect some info from people who reach out to us or visit our website. This policy breaks down what we do with that stuff.

What Information We Collect

When you contact us or fill out forms on our site, we might grab:

• Your name and how to reach you (email, phone number)
• Project details you share with us
• Business info if you're representing a company
• Mailing address if you need physical documents or site visits

We also collect some technical stuff automatically - things like IP addresses, browser types, which pages you looked at. Pretty standard web analytics to see how people use the site.

How We Use Your Information

We're not doing anything weird with your data. Here's what we actually use it for:

• Getting back to you about project inquiries
• Sending quotes, proposals, and project documentation
• Scheduling site visits or meetings
• Keeping you updated on projects you're involved with
• Improving our website based on how people navigate it
• Meeting legal requirements for architectural documentation

Cookies & Tracking

Yeah, we use cookies. They help us remember if you've been here before and what pages you checked out. Most browsers let you disable cookies if that's your thing, but some parts of the site might not work as smoothly. We're using basic analytics tools to understand traffic patterns - nothing invasive.

Who We Share Data With

We don't sell your info to anyone. That's not our game. But we might share it with:

• Engineering consultants and contractors working on your project
• Legal or regulatory bodies when required by Canadian law
• Our hosting provider and email service (they've got their own privacy policies)
• Professional liability insurance carriers if needed

Everyone we work with has proper confidentiality agreements in place.

Data Storage & Security

Your information lives on secure Canadian servers. We've got standard security measures - encrypted connections, password protection, limited access. As an architectural firm, we're also required to keep project records for specific periods under Ontario regulations. We'll hold onto your data as long as we need it for legitimate business or legal reasons, then we'll dispose of it properly.

Your Rights

Under Canadian privacy laws (PIPEDA and all that), you've got rights:

• You can ask what info we've got on you
• Request corrections if something's wrong
• Ask us to delete your data (unless we're legally required to keep it)
• Opt out of marketing emails anytime
• Withdraw consent for data processing where applicable

Just shoot us an email at info@grimvalorforge.info or call (416) 555-0187 if you wanna exercise any of these rights.

Third-Party Links

Sometimes we'll link to other sites - maybe a manufacturer's page or a heritage organization. Once you click away from our site, their privacy policies take over. We can't control what they do, so read their policies if you're concerned.

Kids' Privacy

Our services aren't aimed at anyone under 18. We don't knowingly collect info from minors. If you're a parent and think we've somehow got your kid's info, let us know and we'll delete it immediately.

Changes to This Policy

We might update this policy occasionally - usually when laws change or we add new services. We'll update the date at the top and maybe send a notice if it's a major change. Checking back here once in a while isn't a bad idea.